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HelpDesk

Need help? You're in the right place

See FAQ
Answers to frequently asked questions on using Area00.

Feedback us
Solve common problems via Feedback form.

  1. Don't know how to play?
  2. You found a bug or problem in the game?
  3. You have a suggestions to improve the game?
  4. Forgot your ID/password?
  5. Trouble logging into the game?
  6. Are you frozen?
  7. How can I be a staff?
If you have questions, please ask us through Feedback Form.
How to play?

Read F.A.Q and Manual first. And if you have questions, please ask us through Feedback Form.

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Bugs?

Found a bug? Report and get a reward.

If you report important bug or cheating made server down or broke game ballance and we don't know it, we will reward you 100,000 - 1,000,000 credit or special aircraft.

Please check out below list first.

  1. Check your browser type

    Area00 is not compatible well with Netscape 4.x and Opera web browser. Please use Microsoft Internet Explorer or Netscape 6.

  2. Check your browser setting

    Check your browser's Internet Temporary Files(cache) configuration.

    MS Internet Explorer (IE) User:

    1. Please open Internet Options Menu.
    2. Please open Temporary Internet Files Setting Menu.
    3. Please change a top setting to 'Every visit to the page'.

  3. Also check the game rule.

    Read F.A.Q and Manual.

If you continue to have bug or cheating, please report us through Feedback Form.
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Suggestions?

If you have suggestions, please let us know through Feedback Form

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Forgot ID/password?

If you e-mail address is registered in game, you will be received your account information via e-mail.

Enter Your Correct Email Address or Username(ID):
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Trouble logging

  1. Make sure that your account is not deleted. We delete accounts does not log on over 1 month.

  2. Make sure that your computer is set to the correct date and time. An incorrect date and time can cause log in problems.

  3. Also check that your password is correct. To get your password emailed to you, click here.

  4. If you are using cable modem in Singapore, contact your ISP. ISP like SingNet and SCV have caused problems.
If you continue to have problems logging in, please report us through Feedback Form.
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Are you Frozen?

If your character is freezed and you do not know why, please contact staff through Feedback Form.

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How can I be a staff?

Sorry, we do not recruit staff.

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